Verizon Media Community Guidelines
Verizon Media is part of the Verizon family of companies and consists of a diverse mix of digital and mobile brands with a global reach, including Yahoo and AOL. Verizon Media communities include people from a wide variety of experiences, backgrounds and mindsets, and we offer a wide range of products, services and online experiences. These guidelines apply to your use of Verizon Media's products and services and will help you and the rest of the Verizon Media community to have an enjoyable experience. Please also consult and follow any additional rules that may apply to specific products or services.
As a Verizon Media user, you play an important part in keeping our communities vibrant and safe for all of our users. We greatly appreciate your help in ensuring that our products and services remain the positive, diverse and welcoming communities that we work so hard to foster.
- Be a good citizen. Interact, connect and treat others with respect.
- Stay on topic. Keep your content relevant and moderate it correctly.
- Know the rules. Your activity on Verizon Media is subject to these Community Guidelines and the Verizon Media Terms of Service, as well as any product-specific rules.
- If you see content that violates these Community Guidelines, please report it using the ‘Report abuse’ tool provided in each of our products.
- If you don't follow these rules, we may take action on your account, which could include content removal, suspension of commenting privileges, warnings, suspension and/or account termination. We do our best to ensure fair outcomes, but in all cases we reserve the right to suspend accounts or remove content, without notice, for any reason, but particularly to protect our services, infrastructure, users and community. While these guidelines don't create a contractual obligation for us to act in any particular manner, we will try our best to enforce these guidelines consistent with our principles and values.
- Please visit our Help Centre to learn more about how we enforce these guidelines and about product-specific opportunities to appeal a decision to remove your content.
Keeping our products safe
Threats of Violence. Threats of violence directed at individuals or groups, including public figures, are prohibited and, when warranted, will be reported to law enforcement. Content that promotes, incites or supports violent or otherwise criminal behavior is also prohibited (e.g. encouraging others to commit violence against an individual or group, or expressing support for acts of violence).
Terrorism. Content that promotes, encourages or incites acts of international or domestic terrorism is prohibited. This prohibition includes content that supports or celebrates terrorist organisations, their leaders or associated violent activities, as well as content designed to recruit individuals to join terrorist organisations.
Child exploitation. Do not post, send or solicit content that sexualises minors or facilitates or promotes child sexual abuse. This includes digitally manipulated and cartoon content. The possession, distribution and solicitation of child sexual abuse material is a serious crime that we report to law enforcement authorities across the world via the National Center for Missing and Exploited Children.
Hate speech and activity. We prohibit content of any type that incites hatred or advocates violence against a person or group based on their actual or perceived race, colour, ethnicity, national origin, religion, gender, gender identity, age, veteran status, sexual orientation, disability, health condition, disease, or political views or affiliation. We also prohibit the use of our services by groups and organisations that advocate or engage in violence and hatred against others based on the characteristics described above (e.g. using our services to promote an event or gathering for a hate group). Read these tips for confronting hate speech from the Anti-Defamation League.
Suicide and self-harm. Do not post content that promotes or glorifies suicide or self-harm. This includes content that encourages others to harm themselves (e.g. posting content that promotes an eating disorder).
Gore and mutilation. Content that depicts or promotes severe bodily injury, torture or mutilation of humans or animals is prohibited.
Adult content. Do not post content that features nudity, including male or female genitals or the exposed female breast including the nipple. We recognise exceptions to this rule for posts with artistic, educational, political or scientific value, and in other cases where the content was not intended to trigger sexual arousal (e.g. breastfeeding, childbirth and protest nudity). Content that depicts sexual acts, or bodily fluids or functions, for the purpose of sexual arousal, is not allowed.
Harassment and bullying. Personal attacks on others, especially other Verizon Media users, are prohibited on our platforms. This prohibition includes content designed to intimidate, shame, degrade, sexually harass or otherwise harm, as well as content that has the effect of suppressing discussion or driving users away from our platforms (e.g. using language to bully people with whom you disagree through repetitive or off-topic posts). We recognise that bullying directed at minors can be particularly harmful and apply heightened scrutiny to disparaging content directed to those under the age of 18.
Human trafficking and prostitution. The use of Verizon Media’s services to facilitate sex trafficking, other forms of human trafficking or commercial sexual activity is prohibited. If you see human trafficking on Verizon Media’s services, report it, and encourage victims to contact law enforcement.
Illegal drugs. Depictions of illegal drug use and descriptions of how to manufacture or procure illegal drugs are prohibited. The purchase and sale of drugs of any type on our platforms is also prohibited.
Illegal Activity. Content that promotes or facilitates illegal activity is prohibited. This includes the distribution, purchase and sale of illegal items.
Protecting user privacy
PII and doxing. Do not publicly post sensitive personal information pertaining to yourself or others. This prohibition includes passwords, identification numbers, bank account information, dates of birth, home or work addresses, and other commonly recognised personally identifiable information (PII). Please visit our help page for additional information on securing your account.
Privacy invasions. Do not post content that promotes, facilitates or documents the invasion of another person’s legitimate expectation of privacy. This prohibition includes voyeur-style media, intimate images and video posted without consent, and threats to publicly post images for the purpose of embarrassing or harassing another. Please visit our help page for additional information on removing search results.
Maintaining the integrity of our platform
Non-genuine behaviour (misinformation, disinformation and impersonation). Content designed to or that could mislead, defraud or otherwise harm our users is prohibited. This includes attempts to disenfranchise voters or otherwise maliciously interfere in elections. You may not attempt to cause confusion between you and any other person, organisation or company, or mislead users about the origin of the content you post or your affiliation with any other person, organisation or company; however, certain exceptions such as parody and satire may be permissible if clearly identified.
Spam/resource abuse/malware. You may not use our products to send bulk unsolicited messages or post content of any type that is repetitive, off-topic or designed to direct commercial activity to a non-Verizon Media site. You may not create or use multiple accounts for the purpose of promoting or suppressing content posted by you or others, or to defeat the security and content moderation tools used by Verizon Media. Do not use our products for phishing or to transmit viruses, malware or any other items of a destructive nature. Do not take actions that would interfere with the operation of networks, servers or other infrastructure belonging to Verizon Media or others.
Abandoned accounts. If you have not accessed your account in more than one year, your account may be subject to deactivation, and all content in your account – including stored emails – may be deleted. Please visit our help page for more information on closing or deactivating your account, and how to download your data.
Respecting intellectual property
Copyright and intellectual property. Do not post content that violates a copyright, trademark or other intellectual property right held by someone else. We will remove such content if we discover it, or upon the request of the rights holder. To learn more, please review our Copyright and intellectual property policy.
Last updated: 8 February 2021