Government Data Requests

Governments around the world request information about Verizon Media users, usually in conjunction with criminal or civil investigations. We carefully scrutinize each request to make sure it complies with the law, and we push back on those requests that don’t satisfy our rigorous standards. When we disclose data, consistent with our Global Principles for Responding to Government Requests, we narrowly interpret the request and disclose only as much data as is necessary to comply with the request.

 

 

jan-jun-2019

Government data requests by country

jul-dec-2018

Government data requests by country

jan-jun-2018

Government data requests by country

jul-dec-2017

Government data requests by country

jan-jun-2017

Government data requests by country

Country Some data disclosed Rejected No data found Total government data requests Total government specified accounts
Argentina 33 36 11 80 96
Australia 100 138 38 276 289
Austria 2 22 0 24 67
Belgium 1 0 0 1 1
Brazil 120 46 30 196 278
Canada 8 4 1 13 17
Colombia 0 1 0 1 1
Czech Republic 0 1 0 1 1
Equador 0 1 0 1 3
France 234 412 91 737 851
Germany 519 903 209 1,631 2,309
Greece 0 10 1 11 11
Hong Kong 51 55 4 110 115
Hungary 0 4 0 4 6
India 259 318 72 649 1,381
Indonesia 0 0 1 1 2
Ireland 21 5 2 28 44
Israel 0 1 0 1 1
Italy 46 135 12 193 237
Korea 0 9 0 9 9
Lithuania 0 1 0 1 1
Macedonia 0 2 0 2 2
Malawi 0 1 0 1 2
Malta 0 18 2 20 21
Mexico 9 10 1 20 21
Netherlands 0 2 0 2 2
New Zealand 1 1 1 3 6
Norway 0 6 0 6 6
Poland 0 3 0 3 19
Portugal 0 6 0 6 6
Singapore 28 33 11 72 83
Spain 13 51 8 72 94
Sweden 0 7 0 7 7
Switzerland 1 5 3 9 11
Taiwan 1,249 90 77 1,416 3,629
Thailand 0 1 0 1 1
United Kingdom 563 494 163 1,220 1,696
United States* 4,401 176 488 5,065 11,061
Uruguay 0 1 0 1 2
Argentina 18 31 10 59 64
Australia 97 62 27 185 193
Austria 0 11 1 12 72
Belgium 0 3 1 4 11
Brazil 129 79 1 209 322
Canada 5 13 1 19 27
Chile 0 3 0 3 3
Colombia 0 1 0 1 1
Costa Rica 0 1 0 1 1
Denmark 0 1 0 1 1
France 199 275 64 538 614
Germany 355 723 132 1,210 1,540
Greece 0 13 1 14 16
Hong Kong 44 39 15 98 102
India 314 249 80 645 1,112
Ireland 8 2 1 11 11
Italy 26 100 14 140 167
Japan 0 1 0 1 1
Korea 0 8 2 10 19
Lithuania 0 3 0 3 33
Malta 0 4 0 4 4
Mexico 4 13 1 18 21
Monaco 0 1 0 1 1
Netherlands 0 3 0 3 3
New Zealand 0 2 0 2 2
Norway 0 3 1 4 4
Pakistan 0 3 0 3 5
Philippines 0 2 0 2 2
Poland 0 6 1 7 7
Portugal 0 4 0 4 6
Romania 0 1 0 1 1
Singapore 20 44 11 74 149
Slovenia 0 2 0 2 2
Spain 16 47 7 70 86
Sweden 0 3 1 4 4
Switzerland 0 6 1 7 8
Taiwan 962 149 65 1,176 2,737
Turkey 0 1 0 1 1
United Kingdom 484 242 126 852 1,015
United States* 4,632 397 624 5,653 10,869
Argentina 32 21 3 59 64
Australia 101 125 39 265 283
Austria 0 7 0 7 9
Bangladesh 0 1 0 1 1
Belgium 2 0 0 2 3
Brazil 101 46 28 175 258
Canada 17 1 0 18 20
Chile 0 3 0 3 5
Colombia 0 4 0 4 5
Denmark 0 3 0 3 3
Finland 1 0 0 1 1
France 275 481 107 863 977
Germany 681 977 174 1,832 2,569
Greece 0 7 1 8 10
Hong Kong 167 28 20 215 223
Hungary 0 2 1 3 6
India 241 299 91 631 1,588
Ireland 36 9 3 48 75
Italy 51 165 23 239 337
Korea 0 2 0 2 2
Lithuania 0 0 1 1 1
Macedonia 0 0 1 1 1
Malaysia 0 1 0 1 1
Malta 0 16 0 16 17
Mauritius 0 1 0 1 1
Mexico 9 10 8 27 32
Netherlands 0 1 0 1 1
New Zealand 2 1 0 3 3
Norway 1 1 0 2 2
Pakistan 0 1 1 2 3
Philippines 0 1 0 1 1
Poland 0 2 0 2 2
Portugal 0 4 1 5 6
Singapore 20 34 3 56 76
Slovenia 0 2 0 2 2
Spain 41 82 16 139 208
Sweden 0 10 0 10 13
Switzerland 0 5 0 5 5
Taiwan 1,316 104 74 1,494 3,394
Turkey 1 3 0 3 4
United Kingdom 565 487 158 1,210 1,575
United States* 5,045 222 688 5,955 10,968
Argentina 24 32 10 66 77
Australia 109 87 35 231 246
Austria 0 20 0 20 27
Bangladesh 0 2 0 2 2
Belarus 0 1 0 1 2
Belgium 1 2 1 4 5
Brazil 111 37 21 169 227
Canada 9 11 1 21 42
Colombia 0 1 0 1 1
Czech Republic 0 2 0 2 2
Europol N/A N/A N/A N/A N/A
Finland 1 0 0 1 1
France 192 398 73 663 729
Germany 279 1,203 132 1,614 2,041
Greece 0 5 0 5 6
Hong Kong 32 26 11 69 74
Hungary 0 3 0 3 4
India 259 395 68 722 1,305
Ireland 23 11 1 35 50
Italy 20 151 9 180 222
Japan 1 1 0 2 3
Korea 0 15 0 15 20
Lithuania 0 1 0 1 2
Luxembourg 0 1 0 1 1
Macedonia 0 2 0 2 2
Malta 0 4 0 4 4
Mexico 9 9 5 23 30
Netherlands 0 1 0 1 2
New Zealand 1 4 0 5 13
Norway 0 7 0 7 8
Peru 0 2 0 2 2
Poland 0 4 2 6 6
Portugal 0 3 1 4 4
Romania 0 2 0 2 2
Singapore 17 50 6 73 127
Slovenia 0 1 0 1 1
Spain 15 82 13 110 127
Sweden 0 6 1 7 9
Switzerland 0 2 0 2 2
Taiwan 1,078 105 57 1,240 3,484
United Kingdom 504 533 144 1,181 1,458
United States* 4,697 329 731 5,757 13,247
Argentina 6 24 7 37 38
Australia 90 91 31 212 229
Austria 0 5 1 6 13
Belgium 0 2 0 2 3
Brazil 154 75 32 216 281
Canada 4 16 0 20 23
Chile 0 3 0 3 3
China 0 0 0 0 1
Colombia 1 0 1 2 2
Czech Republic 0 1 0 1 1
Denmark 0 3 0 3 3
Eswatini 0 2 0 2 2
Finland 0 1 0 1 2
France 275 178 70 523 576
Germany 386 738 163 1,287 1,725
Greece 1 25 5 31 38
Hong Kong 29 23 11 63 71
Hungary 0 1 0 1 1
India 300 250 79 629 989
Ireland 2 2 0 4 4
Israel 0 0 0 0 3
Italy 31 146 12 189 234
Korea 0 4 0 4 41
Lithuania 0 2 0 2 2
Malta 0 7 2 9 9
Mexico 1 10 3 14 15
Monaco 0 1 0 1 1
Netherlands 0 1 0 1 1
New Zealand 1 1 0 2 2
Pakistan 0 2 0 2 7
Philippines 0 1 0 1 1
Poland 0 6 2 8 11
Portugal 0 1 0 1 1
Romania 0 1 0 1 1
Serbia 0 1 0 1 1
Singapore 21 31 10 62 82
Slovenia 0 1 0 1 1
Spain 17 70 11 98 129
Sweden 0 2 0 2 2
Switzerland 0 7 2 9 10
Taiwan 856 107 48 1,011 2,450
Turkey 0 1 0 1 1
United Kingdom 522 193 158 873 1,136
United States* 5,159 426 756 6,341 11,859
Global Total 7,659 3,009 1,226 11,894 22,389
Global Total 7,313 2,551 1,188 11,052 19,237
Global Total 8,705 3,169 1,441 13,316 22,755
Global Total 7,382 3,551 1,322 12,255 23,617
Global Total 7,856 2,462 1,404 11,677 20,005
Global Total 0 0 0 0 0

*These numbers do not include U.S. national security requests reported in more detail on the U.S.-specific page.

*These numbers do not include U.S. national security requests reported in more detail on the U.S.-specific page.

*These numbers do not include U.S. national security requests reported in more detail on the U.S.-specific page.

*These numbers do not include U.S. national security requests reported in more detail on the U.S.-specific page.

*These numbers do not include U.S. national security requests reported in more detail on the U.S.-specific page.

Emergency requests

In addition to Government Data Requests, Verizon Media sometimes receives requests from governments seeking information in emergency situations (i.e., the disclosure of information is sought to save a life or prevent serious physical harm). The chart below represents the number of such requests that Verizon Media received globally during the reporting period, the number of accounts specified in those requests, and the percentage of the requests that resulted in the disclosure of some information.

Emergency requests

In addition to Government Data Requests, Verizon Media sometimes receives requests from governments seeking information in emergency situations (i.e., the disclosure of information is sought to save a life or prevent serious physical harm). The chart below represents the number of such requests that Verizon Media received globally during the reporting period, the number of accounts specified in those requests, and the percentage of the requests that resulted in the disclosure of some information.

Emergency requests

In addition to Government Data Requests, Verizon Media sometimes receives requests from governments seeking information in emergency situations (i.e., the disclosure of information is sought to save a life or prevent serious physical harm). The chart below represents the number of such requests that Verizon Media received globally during the reporting period, the number of accounts specified in those requests, and the percentage of the requests that resulted in the disclosure of some information.

Emergency requests

In addition to Government Data Requests, Verizon Media sometimes receives requests from governments seeking information in emergency situations (i.e., the disclosure of information is sought to save a life or prevent serious physical harm). The chart below represents the number of such requests that Verizon Media received globally during the reporting period, the number of accounts specified in those requests, and the percentage of the requests that resulted in the disclosure of some information.

Emergency requests

In addition to Government Data Requests, Verizon Media sometimes receives requests from governments seeking information in emergency situations (i.e., the disclosure of information is sought to save a life or prevent serious physical harm). The chart below represents the number of such requests that Verizon Media received globally during the reporting period, the number of accounts specified in those requests, and the percentage of the requests that resulted in the disclosure of some information.

Country Total requests Total government specified accounts Percentage of requests resulting in disclosure of user data
Canada 9 9 56%
France 8 9 38
Germany 3 3 33%
Hong Kong 3 3 67%
Hungary 1 3 100%
India 1 1 0%
Japan 1 1 100%
Korea 4 4 0%
Pakistan 1 1 0%
Philippines 2 3 0%
Singapore 1 1 100%
Sweden 1 1 100%
United Kingdom 131 356 91%
United States 65 76 60%
Australia 1 1 0%
Canada 9 9 78%
Costa Rica 1 1 100%
France 4 4 75%
Germany 10 11 60%
Greece 3 3 33%
India 7 7 14%
Israel 1 1 100%
Korea 3 8 0%
Lithuania 1 1 0%
Netherlands 1 1 100%
Poland 2 2 100%
Switzerland 2 2 50%
United Arab Emirates 2 2 0%
United Kingdom 139 583 92%
United States 103 116 58%
Canada 8 10 63%
France 4 4 25%
Germany 13 14 62%
Hong Kong 2 3 100%
India 7 8 0%
Italy 2 3 50%
Lithuania 1 1 0%
Malaysia 1 1 0%
Russia 1 1 100%
Singapore 1 1 0%
Sweden 1 1 0%
United Kingdom 111 187 86%
United States 90 115 68%
Australia 1 1 0%
Bangladesh 1 1 0%
Canada 4 4 75%
Europol N/A N/A N/A
France 2 2 0%
Germany 5 6 40%
Greece 2 2 50%
India 5 6 60%
Israel 2 2 100%
Italy 1 2 0%
Korea 8 20 0%
Luxembourg 1 1 100%
Malta 1 1 0%
Philippines 2 2 50%
Poland 7 25 43%
Singapore 2 2 100%
Spain 1 1 0%
United Kingdom 161 658 93%
United States 108 143 52%
Australia 3 3 33%
Canada 4 5 50%
China 1 1 0%
Finland 3 3 68%
France 4 4 50%
Germany 5 5 40%
Greece 2 2 50%
India 1 1 0%
Israel 2 3 0%
Korea 3 3 0%
Pakistan 6 34 17%
Poland 1 1 100%
Switzerland 2 2 100%
Taiwan 1 1 100%
United Kingdom 122 547 98%
United States 113 129 65%
Japan 1 1 100%
Global Total 231 471
Global Total 289 752
Global Total 242 349
Global Total 314 879
Global Total 273 744
Global Total 1 1

Preservation requests

Government agencies sometimes ask Verizon Media to temporarily preserve account information pertaining to an investigation while they work to obtain valid legal process. When we receive a preservation request issued in accordance with applicable law, we will temporarily preserve the relevant user data, to the extent it is available. We will not disclose information until the government agency has presented us with valid legal process. The chart below shows the number of preservation requests we received within this reporting period, as well as the number of accounts specified in those requests. If information we preserved is subsequently sought by the government agency with legal process, the request (and our response) will be reflected as Government Data Request in the reporting period during which the request was made.

Preservation requests

Government agencies sometimes ask Verizon Media to temporarily preserve account information pertaining to an investigation while they work to obtain valid legal process. When we receive a preservation request issued in accordance with applicable law, we will temporarily preserve the relevant user data, to the extent it is available. We will not disclose information until the government agency has presented us with valid legal process. The chart below shows the number of preservation requests we received within this reporting period, as well as the number of accounts specified in those requests. If information we preserved is subsequently sought by the government agency with legal process, the request (and our response) will be reflected as Government Data Request in the reporting period during which the request was made.

Preservation requests

Government agencies sometimes ask Verizon Media to temporarily preserve account information pertaining to an investigation while they work to obtain valid legal process. When we receive a preservation request issued in accordance with applicable law, we will temporarily preserve the relevant user data, to the extent it is available. We will not disclose information until the government agency has presented us with valid legal process. The chart below shows the number of preservation requests we received within this reporting period, as well as the number of accounts specified in those requests. If information we preserved is subsequently sought by the government agency with legal process, the request (and our response) will be reflected as Government Data Request in the reporting period during which the request was made.

Preservation requests

Government agencies sometimes ask Verizon Media to temporarily preserve account information pertaining to an investigation while they work to obtain valid legal process. When we receive a preservation request issued in accordance with applicable law, we will temporarily preserve the relevant user data, to the extent it is available. We will not disclose information until the government agency has presented us with valid legal process. The chart below shows the number of preservation requests we received within this reporting period, as well as the number of accounts specified in those requests. If information we preserved is subsequently sought by the government agency with legal process, the request (and our response) will be reflected as Government Data Request in the reporting period during which the request was made.

Preservation requests

Government agencies sometimes ask Verizon Media to temporarily preserve account information pertaining to an investigation while they work to obtain valid legal process. When we receive a preservation request issued in accordance with applicable law, we will temporarily preserve the relevant user data, to the extent it is available. We will not disclose information until the government agency has presented us with valid legal process. The chart below shows the number of preservation requests we received within this reporting period, as well as the number of accounts specified in those requests. If information we preserved is subsequently sought by the government agency with legal process, the request (and our response) will be reflected as Government Data Request in the reporting period during which the request was made.

Country Total preservation requests Total government specified accounts
Australia 36 37
Belgium 7 8
Canada 11 29
Costa Rica 1 1
Czech Republic 9 13
Germany 27 39
Hong Kong 1 2
India 1 1
Ireland 6 10
Italy 7 14
Luxembourg 4 15
Mauritius 1 1
Norway 1 1
United Kingdom 72 123
United States 2,916 6,474
Argentina 4 4
Australia 23 38
Austria 3 6
Belgium 13 13
Canada 40 62
Costa Rica 8 11
Croatia 1 1
Czech Republic 10 30
Finland 3 4
France 3 5
Germany 38 53
Greece 7 9
Hong Kong 1 1
India 14 52
Ireland 14 14
Italy 7 8
Korea 5 4
Latvia 1 1
Netherlands 21 21
New Zealand 4 4
Norway 4 7
Philippines 1 1
Romania 6 26
Slovenia 1 1
Spain 1 1
Switzerland 5 6
United Kingdom 114 168
United States 3,708 6,907
Argentina 2 2
Australia 25 39
Austria 2 4
Bangladesh 1 1
Belgium 9 12
Brazil 2 3
Canada 17 19
Colombia 1 2
Czech Republic 6 6
Germany 28 56
Greece 2 4
Hong Kong 4 4
India 12 17
Ireland 15 32
Italy 4 4
Japan 1 1
Luxembourg 1 2
Macedonia 1 1
Mauritius 3 5
Philippines 4 8
Portugal 2 2
Spain 1 1
Sri Lanka 1 1
Sweden 3 3
United Kingdom 78 115
United States 3,055 6,620
Argentina 2 2
Australia 16 20
Austria 1 1
Belgium 3 3
Canada 19 44
Costa Rica 4 9
Czech Republic 5 45
Europol N/A N/A
Germany 16 21
Greece 2 2
Hong Kong 3 3
India 7 10
Ireland 18 22
Italy 2 3
Korea 1 5
Luxembourg 1 1
Netherlands 3 3
New Zealand 1 1
Philippines 1 1
Portugal 1 1
Spain 1 1
Sweden 1 1
United Kingdom 52 80
United States 2,464 5,378
Argentina 4 5
Australia 19 23
Belgium 9 9
Brazil 1 1
Canada 18 50
Central Africa Republic 1 12
Costa Rica 2 2
Czech Republic 5 5
Estonia 1 3
Finland 1 1
Germany 34 47
Greece 6 80
Iceland 1 1
India 7 14
Ireland 22 27
Italy 1 1
Lithuania 1 1
Luxembourg 3 3
Mauritius 1 1
Mexico 1 1
Netherlands 10 10
New Zealand 1 1
Poland 2 2
Romania 3 55
Sweden 2 4
Switzerland 2 2
United Kingdom 86 130
United States 3,824 7,620
Global Total 3,100 6,768
Global Total 4,060 7,458
Global Total 3,280 6,964
Global Total 2,624 5,657
Global Total 4,068 8,111
Global Total 0 0

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